Banking m/Banking
7

Submitted 6 months, 2 weeks ago by geta

Hey guys, I was trying to access my mo626 account and I ended up being blocked when I entered the wrong pin. What should I do to get it unblocked?

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maliko 5 points 6 months, 2 weeks ago

You can get it unblocked by calling customer care number: 01831485.

They will ask you a security question and unblock it instantly. No need to go to the bank.

edit: you need to observe office working hours when making a call.

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jowa 1 points 6 months, 2 weeks ago

I didn't realize you could call them. I always visited the bank each and every time my account was blocked. I feel like a damn fool now.

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f123 1 points 5 months, 3 weeks ago

edit: you need to observe office working hours when making a call.

According to National Bank, call center operating hours are as follows:

  • 8:00am - 8:00pm (Monday to Saturday)
  • 8:00am - 1:00pm (Sunday)

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stanley 4 points 6 months, 2 weeks ago

I 100% percent agree with u/maliko. You can just call National Bank.

In addition, you can call them by dialing 626 which is a toll free number. No need to waste airtime.

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spazo 3 points 4 months, 1 week ago

I know I am late but In my opinion the best way is to contact National Bank customer service using their Whatsapp number: +265212831485. They will ask for simple details and unblock it.

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meyla 1 points 4 months ago

In my opinion, calling them is the best way. The moment you finish the call, they will unblock it.

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deda 1 points 6 months, 2 weeks ago

You should visit the nearest National Bank branch. They will unblock it for you.

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