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Mobilenetworks m/MobileNetworks
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Submitted 1 year, 10 months ago by soliko

I was just wondering, how can I call airtel customer care? I have been looking around but I can't find the number.

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cryp 3 points 1 year, 10 months ago

To contact customer care.

1 Call 121

2 After they pick it up. You will receive an automated welcome message in both in English and Chichewa.

3 It will ask you to choose the language:

    1) Chichewa  
    2) English

4 When you choose the language, It will give you several options for frequently asked questions. Among those options, it will tell you what number you have to enter to speak to an agent in case the FAQ's don't answer your problem. As of 14/12/18, the number is 0.

Note: Some of the options might change in the future but If you listen carefully to the instructions given when you dial 121. You will be able to talk to the customer care agent.

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hara 1 points 1 year, 10 months ago

Airtel says you contact them through their official social media pages and they can assist you: Facebook, Instagram and Twitter.

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